Frequently Asked Questions

Will my bow arrive in good condition?

Your bow will be secured to prevent movement in a 200 lb test box. The box can be turned upside-down and your bow will remain safe in its secured place. We insure each package for loss or damage.

How long will it take to have my bow delivered?

We ship Priority mail to the Continental United States. *Expect delivery in 3-7 days. We ship priority mail to Hawaii, Alaska and Canada. *Expect delivery in 6-10 days. For faster delivery please contact us for shipping rates. We hand make and ship your order within 48 hours (excluding weekends and holidays).

How much is shipping?

Please use the shipping icon to review shipping rates.

Can I order by phone?

Yes! Please call 484-690-4141 Monday - Friday 10:00am-6:00pm Eastern Time. Sorry no phone orders on Sundays; however, or web store is open 24/7.

Can I choose my own bow colors?

Yes! Choose your car bow in any single color or any 2 or 3 color combinations. Simply choose the Custom Order Your Bow Here icon and you will be allowed to choose your colors. There is no extra charge for this feature.

Is your Web Store secure?

Big Event Decor is hosted by Yahoo! which uses SSL (Secure Socket Layer) encryption when transmitting certain kinds of information, such as financial services information or payment information. An icon resembling a padlock is displayed on the bottom of most browsers window during SSL transactions that involve credit cards and other forms of payment. Any time we ask you for a credit card number for payment or for verification purposes, it will be SSL encrypted. The information you provide will be stored securely on our servers. Once you choose to store or enter your credit card number it will not be displayed back to you in its entirety when you retrieve or edit it in the future. Instead of the entire number, you will only see asterisks and either the first four digits or the last four digits of your number.

Can I dive my car with the giant bow attached?

Although our bows have a strong suction cup and removal tape, they are not designed to be placed on moving objects. Our big bows have much surface area that air flow can catch and may result in the bow being ripped off which can be especially hazardous while driving. Our big bows are designed for decoration only.

Do I have to use Pay Pal to make my purchase?

You may use Pay Pal if you choose to. You may also choose to use your Visa, Master Card, American Express, Diner's Club or Discover Card.

How do you attach the bow?

Each bow has a soft suction cup that will not scratch. There are also two soft ties which may be used to secure the bow to a variety of places. There are also a removable adhesive strip.

Can I hang the bow outdoors?

The bow can be used indoor or outdoor. The bow will wear out much sooner outdoors; however, they can last for months. After harsh weather, you may need to fluff your bow. Direct sunlight can fade your bow usually around 3 months.

What is the ribbon made of?

We use Fabric Embossed Floral Type Ribbon: Ribbon embossed with a woven pattern to give it a fabric look. Waterproof and spill resistant for indoor and outdoor display.